Privacy policy

🔒 Ergothrone Privacy Policy

At Ergothrone, your privacy matters. We’re committed to protecting your personal information and maintaining complete transparency in how we handle it. We hold ourselves to high standards because your trust is the backbone of everything we build.

🔁 Policy Updates

Please note that this policy may be updated from time to time without prior notice. We recommend reviewing it periodically to stay informed of any changes. This policy applies exclusively to Ergothrone platforms and not to our affiliates, business partners, or any third-party platforms you may interact with.

📋 What Information Do We Collect?

• Contact info: name, phone number, email address, shipping address
• Login credentials for your Ergothrone account
• Order & purchase details: items bought, order date, price, transaction status
• Payment info is never stored on our servers — it is securely handled by trusted payment gateways like Cashfree
• Surveys & feedback (optional): demographic info, product preferences, etc.
• Cookies: data stored in your browser to personalize your experience (e.g., recent views, wishlist, login state)
• Session logs: traffic source, IP address, device/browser/OS info, usage timestamps
• Third-party sign-ins: Facebook, Google, etc. (basic public profile info may be shared)
• Customer interactions: emails, queries, chats, disputes

Note: Content shared publicly via reviews, forums, or testimonials is not considered personal info and not governed by this policy.

💼 How We Use Your Information

• ✅ To process orders and deliver your products smoothly
• ✅ To provide timely updates on order status, shipping, product info, and more
• ✅ To inform you about deals, product launches, or brand updates (you can opt out anytime)
• ✅ To analyze user behavior in order to improve our site and service quality
• ✅ To power features like wishlists, product recommendations, and cart memory using cookies
• ✅ To detect and prevent fraud, abuse, or unauthorized access
• ✅ To comply with legal obligations, resolve disputes, enforce policies, or defend against legal claims

Some data may be shared with:

• Trusted affiliates or logistics partners involved in fulfilling your order
• In case of a merger or acquisition, data may be responsibly transferred to the new entity

We do not sell or rent your personal information to anyone. Ever.

📴 Opting Out

Don’t want to receive marketing emails or updates? Simply email us at support@theergothrone.com and we’ll unsubscribe you from all non-essential communications.

❓ Questions or Concerns?

If you have any questions about this privacy policy or how your data is used, feel free to reach us at:

📩 support@theergothrone.com

We’re always happy to help.