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ASK US ANYTHING! WE'LL GET BACK TO YOU WITHIN 24–48 HOURS.
CHAT WITH US:
IF YOU HAVE AN ISSUE OR QUESTION THAT REQUIRES IMMEDIATE ASSISTANCE, YOU CAN CLICK BELOW TO CHAT LIVE WITH A CUSTOMER SERVICE REPRESENTATIVE. IF WE AREN'T AVAILABLE, DROP US AN EMAIL TO THE LEFT AND WE'LL RESPOND WITHIN 24–48 HOURS.
MESSAGE USCONNECT WITH LEADERS
- Write to the leadership team on support@theergothrone.com
- GST : 09AAICE7237N1Z0
Do you ship overseas?
Yes, we offer worldwide shipping. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
How long will it take to get my orders?
Standard orders are processed within 1–3 business days.
Estimated delivery times:
- Europe: 5–8 business days
- USA & Canada: 7–12 business days
- Rest of the world: 10–15 business days
Express shipping options may be available at checkout.
Are the chairs easy to assemble?
Yes! All of our chairs come with detailed step-by-step instructions and the tools you need. Most customers complete assembly in under 20 minutes.
What is the weight capacity of your chairs?
Our chairs are built for durability. Depending on the model, they support between 120–160 kg (265–350 lbs). You can find specific limits in each product description.
Can I return or exchange my chair?
Absolutely. We offer a 14-day return window if you're not satisfied. Items must be returned in original condition and packaging. Contact our team to start a return or exchange.
Do you offer bulk or B2B pricing?
Yes, we do! Whether you're furnishing a startup or a corporate office, we offer special pricing and support for bulk orders. Reach out to us for a custom quote.