Terms and Condition
Terms & Conditions
1. GENERAL
1.1. These terms of offer for sale ("Supply Terms") apply to products purchased via www.theergothrone.com, operated by Ergothrone Private Limited ("Company" or "Ergothrone" or "We" or "Us"). Users of the website are referred to as ("You", "Your", "User", or “Customers”).
1.2. By purchasing products or using services on this website, you agree to be legally bound by these terms and any additional terms shown alongside the product. If additional terms conflict with these Supply Terms, the additional ones prevail.
1.3. By using the website, you agree to the terms, privacy policy, and any amendments made by Ergothrone.
1.4. If you do not agree to these terms, please do not use the website.
2. BUSINESS
2.1. The website facilitates the online sale of Ergothrone's merchandise and services by third-party providers.
2.2. Ergothrone may change or discontinue services at any time without notice or liability.
3. PRODUCT
3.1. Products are subject to Ergothrone’s shipping policies.
3.2. Report any damaged product upon delivery or contact support@theergothrone.com. Issues are resolved within 3–6 days.
4. SERVICES
4.1. You are responsible for how you use the products.
4.2. You confirm that you are of legal age to form a binding contract under Indian law.
4.3. Ergothrone is not responsible for payment deficiencies.
5. PRICING INFORMATION
5.1. Prices are displayed at checkout.
5.2. Ergothrone aims to offer competitive pricing but does not guarantee the lowest rate.
5.3. Price or listing errors may result in cancellation or updated communication. Refunds will be processed accordingly.
5.4. The price at the time of order is final.
6. CREDIT CARD DETAILS
6.1. You agree to provide valid card details. Ergothrone is not liable for unauthorized usage.
7. DELIVERY OF THE PRODUCT
7.1. Weekend orders are processed on Monday. If delivery to your address isn’t feasible, an alternate address may be requested. Orders may ship separately.
8. ELIGIBILITY TO USE
8.1. Services are not for minors (under 18 in India). Ergothrone reserves the right to restrict access.
9. USER ACCOUNT, PASSWORD & SECURITY
9.1. You must maintain account confidentiality. You are liable for all activities under your account.
9.2. Inaccurate account details may lead to suspension.
10. USER OBLIGATIONS
10.1. Use the website legally and responsibly.
10.2. Do not post harmful content, infringe rights, or misuse the website.
11. USE OF MATERIALS
11.1. Website materials may be viewed and downloaded for personal use only. You may not redistribute or modify them.
12. USAGE CONDUCT
12.1. You are responsible for your own internet access and equipment.
13. INTELLECTUAL PROPERTY
13.1. All website content is owned by Ergothrone or licensors. Reproduction is prohibited.
14. DISCLAIMER OF WARRANTIES & LIABILITY
14.1. Ergothrone is not liable for indirect or consequential damages. Our liability is limited to the amount paid by you.
15. VIOLATION OF TERMS
15.1. Ergothrone may terminate access without notice in case of violations.
15.2. You agree to indemnify Ergothrone against any resulting claims or losses.
16. TERMINATION
16.1. Terms remain in effect until terminated by either party.
16.2. Ergothrone may terminate for breach, law, or business reasons.
17. GOVERNING LAW
17.1. These terms are governed by Indian law, with jurisdiction in Lucknow, Uttar Pradesh.
18. REPORT ABUSE
18.1. Report violations to support@theergothrone.com.
19. PRIVACY POLICY
19.1. You agree to the website’s privacy policy by using it.
20. NEWSLETTERS & COMMUNICATIONS
20.1. You agree to receive emails and SMS from Ergothrone. You can opt out anytime.
21. GENERAL PROVISIONS
21.1. Notices will be sent to your email or posted on the website. Feedback provided is considered non-confidential and may be used freely.
Do you ship overseas?
Yes, we offer worldwide shipping. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
How long will it take to get my orders?
Standard orders are processed within 1–3 business days.
Estimated delivery times:
- Europe: 5–8 business days
- USA & Canada: 7–12 business days
- Rest of the world: 10–15 business days
Express shipping options may be available at checkout.
Are the chairs easy to assemble?
Yes! All of our chairs come with detailed step-by-step instructions and the tools you need. Most customers complete assembly in under 20 minutes.
What is the weight capacity of your chairs?
Our chairs are built for durability. Depending on the model, they support between 120–160 kg (265–350 lbs). You can find specific limits in each product description.
Can I return or exchange my chair?
Absolutely. We offer a 14-day return window if you're not satisfied. Items must be returned in original condition and packaging. Contact our team to start a return or exchange.
Do you offer bulk or B2B pricing?
Yes, we do! Whether you're furnishing a startup or a corporate office, we offer special pricing and support for bulk orders. Reach out to us for a custom quote.